The field of behavioral finance blends economics and psychology and acknowledges that people are often irrational decision makers. Everyone has cognitive biases, which are flaws or errors in thinking that can lead to poor financial decisions. The first step to mitigating errors is to become aware of common biases to plan to proactively minimize them.
Below is a brief
description and examples of twelve common behavioral finance biases:
Action Bias- When people
prefer to do something- anything- versus doing nothing in situations where an
action or decision is required. It is similar to someone being tossed a hot
potato and wanting to quickly toss it on to someone else.
Anchoring Effect- When people cling
to a fact or figure and thereby discount new information that does not fit
their pre-conceived opinions (e.g., “the stock market is risky”). Anchoring is
particularly dangerous when people know little about a product or service and
ignore valuable purchasing clues. Example: comparing a sale price to a suggested
retail price and thinking that the sale price must be a good deal. Marketers
are well attuned to this error and often use it to their advantage.
Attentional Bias- When people
prefer to focus on some things and not others as a way to cope with an overload
of information and other stimuli. As a result, they have “blind spots” and
often overlook possible options and outcomes.
Bandwagon Effect- When people
support an idea simply because it has become popular, regardless of their own
beliefs or comfort level. The 2021 “meme stock” frenzy is a recent example of
investors “following the crowd.”
Confirmation Bias- When people have
beliefs and “decision rules” in their minds and search for, and pay attention
to, information that confirms them. Like attentional bias, this error can
result in “blind spots” as people ignore information that is inconsistent with
their beliefs and, as a result, often
believe even more strongly in their original position.
Framing Effect- When people draw
different conclusions about available options depending on how that information
is presented rather than simply facts of the situation. They may make different
decisions (e.g., saving money for retirement) depending on how information is
presented to them.
Loss Aversion- When people try
to avoid losses and make decisions- or decide not to decide- to avoid regret. Research
with hypothetical examples indicates that people respond differently (with about
2.1 times more intensity) to guaranteed losses than to guaranteed gains.
Investors don’t want to realize a loss unless they absolutely have to.
Mental Accounting- When people
separate their money mentally into different “accounts.” A dollar in one
location is valued as more or less important than a dollar in another and, as a
result, “the big picture” of one’s finances is ignored. An example is carrying an 18% credit card
balance when money available to repay this debt sits in a 1% bank account.
Overconfidence Bias- When people
over-estimate their abilities and knowledge and place too much emphasis on what
they know, or think they know, based on personal experience. An example is confusing
familiarity about a company or product, as a consumer or company employee, with
investment knowledge.
Recency Bias- When people use recent information to make decisions that are biased
towards the latest news. For example, after hearing about a string of
burglaries on television, they might be extra cautious about locking their
doors at night. Similarly, investment decisions may be biased based on how the
stock market is currently performing.
Status Quo Bias-When people
“stand pat” and do not want to make a change.
Making changes causes discomfort and fear and people try to avoid this. An example that combines both mental
accounting and status quo bias is not selling stock simply because it was
inherited from your grandmother.
Sunk Costs Bias- When people
forget that “sunk costs” (e.g., a previously purchased concert ticket) are
“sunk” (i.e., already paid for) and make poor present decisions to justify past
ones (e.g., driving in a blizzard to get to the concert).
In
summary, traditional economics is based on assumptions that people behave
rationally. In real life, however, many times they do not. Strategies to reduce
behavioral finance errors include comparison shopping among three product or
service providers before making a “big ticket” purchase and talking to others
before making a large financial decision.
In
addition, some behavioral finance errors can be used in a positive way. Take
mental accounting. It can be a valuable trait, such as establishing “no touch” accounts
for college, retirement, or other financial goals.
This post provides
general personal finance or consumer decision-making information and does not
address all the variables that apply to an individual’s unique situation. It does
not endorse specific products or services and should not be construed as legal
or financial advice. If professional assistance is required, the services of a
competent professional should be sought.
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